Privacy Policy


At the Ronald McDonald House Charities Curacao Foundation, hereinafter referred to as RMHC, we are committed to protecting and ensuring your privacy.

This Privacy Policy applies to the information RMHC collects, including through its website, applications, or other online services (“Site”), as well as offline, including information collected from donors. This Privacy Policy describes our information collection practices, such as the types of information we collect, how we may use that information, and for what purposes. By using this Site, you consent to this Privacy Policy.


This Privacy Policy applies to the Ronald McDonald House Charities Curacao Foundation CONTACT INFORMATION

If you have any questions about the Privacy Policy or our privacy practices, please contact us here:

Ronald McDonald House Charities Curacao Foundation

Sambil Curacao Shopping Center, Veeris 27, Unit L-49

Contact info: Claudia Rigaud

[email protected], Tel. 599 9 5102999


We obtain information about you in the following ways:

Information directly provided by you

We may obtain information about you when you take part in one of our events, make a donation, apply to be a volunteer for us, or when you register to receive one of our weekly newsletters. We consider any information that you provide to us that identifies you, such as your name, email address, or billing information, or other information that may be linked to your identity, as Personal Information.

Information indirectly provided by you

Your information may be given or shared with us by our use of third parties. This information sharing may include:

Information collected during use of the Site

We may automatically collect the following information to improve the services and offerings of RMHC.

Technical information, including the type of device you are using, the IP address, browser and operating system being used to connect your computer to the internet.

Information collected by social media

When you interact with us on social media platforms such as Facebook we may obtain information about you (for example, when you publicly tag us in an event photo).


The Personal Information we collect, store, and process might include:

  • Name;
  • Contact details (including postal address, email address and telephone number);
  • Date of birth;
  • Information about your activities on our Site and about the device used to access it, for instance your IP address and geographical location.
  • Information about your visit to this Site, for example we collect information about pages you visit and how you navigate the Site, i.e. length of visits to certain pages, how you arrived at our Site.

We may collect and use your information by using cookies on our Site. For more information on cookies, please refer to the Use of Cookies section below.


We use “cookies” on this Site. A “cookie” is a piece of information stored on a Site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors. Cookies enable us to track and target the interests of our users to enhance their experience on our Site. Like most Internet Sites, the RMHC Site uses these technologies for a variety of purposes.

It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our Site. You can find more information about cookies and how they work at

Usage of cookie is in no way linked to any Personal Information on our site.


We may use your information for a number of different purposes, which may include:

  • Providing you with services;
  • Processing orders that you have submitted;
  • Carrying out our obligations under any contracts entered into between you and us;
  • Keeping a record of your relationship with us;
  • Notifying you of changes to our services or Site;
  • Sending communications which you have consented to and requested;
  • Provide you with our fundraising appeals and opportunities to support RMHC; and
  • Marketing activities.

RMHC may use your information in furtherance of our legitimate interests in operating our Services, Sites and business.


We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your Personal Information for is determined by operational and legal considerations.

We review our retention periods on a regular basis.

When Personal Information is given to us, we take steps to ensure that commercially reasonable technical, organizational, and physical controls are in place to protect it. If we collect sensitive information, that information is encrypted and transmitted to us in a secure way. While encryption and secure transmission is used to protect your information electronically, we also protect your information offline.

Access to your information is controlled and restricted to only those individuals who need the information to perform a specific job. The computers and servers on which we store information are kept in a secure environment and credentials such as passwords are not shared with anyone and are updated every 30 days.


Information indirectly provided by you

We do not sell or rent your Personal Information to third parties. However, we may disclose your information not considered personal to third parties at our discretion. We may share the information we have collected about you (including Personal Information) disclosed to us at the time of collection with your consent as described in this Privacy Policy, which may include the following:

Social Media

Functionality on the Site may permit interactions that you initiate between the Site and a third-party Site or service such as Twitter or Facebook.

Law Enforcement and Administrative Reasons

RMHC reserves the right to use or disclose any information (including Personal Information) as needed to satisfy any law, regulation or legal request, to protect the integrity of the Site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter, to protect and defend the legal rights or property of RMHC, our Site or its users, or any other party, or in an emergency, to protect the health and safety of our users or the general public.

Third Party Analytics

We work with network advertisers, ad agencies, analytics service providers, and other vendors to provide us with information regarding traffic on the Site (including pages viewed and the actions taken when visiting the Site), to serve our advertisements elsewhere online, and to provide us with information regarding the use of the Site and the effectiveness of our advertisements. We may share information not considered personal (including hashed or otherwise de-identified Personal Information) with service providers for these same purposes.

Sweepstakes or Promotions

From time-to-time our Site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).

Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.


We’re committed to putting you in control of your information. RMHC will take reasonable steps to ensure that the information collected is used for the purposes stated in this Privacy Policy and that such information is correct and up to date. If at any time, you do not want to receive communications from us and would like to opt-out of future communications, you can let us know by contacting us via the following communication methods:

Mail: Sambil Shopping Center, Veeris 27, Unit L-49 ,Willemstad Curacao

Email: [email protected]

Phone: 5102999

Attn: Claudia Rigaud


We may offer links to Sites that are not operated by us. If you visit one of these linked Sites, you should review their privacy and other policies. We are not responsible for the policies and practices of others.


This site is operated in Curacao. Please be aware that the information provided to us will be transferred to and processed in the United States. By using the Site or providing any information to us, you consent to this transfer, processing, and storage of your information in the United States.


Any changes we may make to this policy in the future will be posted on this Site so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this Site.

We keep this policy under regular review. This policy was last updated May 1st 2020. 

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